Customer Service Engineer

1 day ago


Chennai, Tamil Nadu, India beBeeTroubleshooting Full time ₹ 10,00,000 - ₹ 25,00,000
Customer Service Engineer

Job Overview:

  • We seek a Customer Service Engineer to provide exceptional support to our clients.

Key Responsibilities:

  • Deliver timely and effective solutions to customer inquiries.
  • Gather necessary information from customers efficiently.
  • Explain customer responsibilities in resolving issues.
  • Communicate next steps and status to inspire confidence.
  • Demonstrate strong troubleshooting skills.
  • Collaborate with cross-functional teams.
  • Develop an understanding of cloud platform concepts.
  • Troubleshoot online accounts and login issues.

Main Requirements:

  • Strong communication and problem-solving skills.
  • Excellent technical knowledge of cloud platforms.
  • Ability to work collaboratively in a team environment.
  • Attention to detail and ability to prioritize tasks effectively.

Benefits:

  • Opportunity to work on challenging projects.
  • Chance to develop skills and expertise in cloud technology.
  • Fast-paced and dynamic work environment.


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