Strategic Commercial Operations Manager

2 weeks ago

Hyderabad, Telangana, India West Pharmaceutical Services Full time

Key Responsibilities


As a member of the AP Commercial Operations team, you will be responsible for leading key activities, including CRM adoption, SIP administration, CPQ, pricing execution and strategy, reporting and analytics, market insights, and APAC and India sales strategy related projects.


Essential Duties and Responsibilities



  • Act as an active member of the AP Commercial Operations Team and India Commercial Leadership team
  • Provide tools, resources, and training required for the sales team to generate more opportunities and close more deals
  • Drive data integrity and accuracy in sales tools implemented (e.g. CRM, CPQ), pipeline analytics, and reporting requirements
  • Analyze data; create and develop pipeline and reports that will deliver insights to the organization
  • In partnership and alignment with the global sales incentive lead, HR team, and regional commercial leaders, design and execute on the annual Sales Incentive Plan in the region
  • Responsible for the implementation of Key Accounts Management program, Customer Segmentation, and Service levels for various functions for APAC
  • Generate and disseminate market-led information and manage Injectable Knowledge Bank for India
  • Work closely with India Marketing team to provide insights and be a thought partner to understand and interpret the India market environment
  • Work with relevant stakeholders to deploy pricing in a way that improves business outcomes
  • Collaborate with Global and Regional team for implementing best practices for sales enablement/sales force effectiveness for commercial excellence
  • Support business through initiatives like knowledge sharing, on-boarding, and training support, in all business-related tasks / activities, building process documentation and knowledge repositories
  • Understand the current processes and policies related to sales org, and work towards process improvements to make it efficient
  • Establish an exceptional partnership with internal stakeholders, and act as a trusted advisor to the AP Commercial Leadership team and India Country GM
  • Other duties as assigned by Manager to support the APAC and India business

Requirements


• Bachelor's Degree in Business Administration or Information technology or equivalent experience


• 5-8 years of experience in Commercial Excellence /Sales Force Effectiveness/Analytics


Preferred Knowledge, Skills and Abilities



  • Established analytical skills supported by aptitude in Excel for data analysis and manipulation
  • Business acumen in relation to sales and marketing channel processes (Lead Management, Campaign Management, Channel Management, Opportunity Management, Account Management, and Pipeline Management)
  • Excellent analytical, project management, and communication skills
  • Functional expertise: in-depth knowledge in sales/marketing, finance, in a B2B environment
  • Proven track record of development and execution of an effective strategy and vision to drive significant growth
  • Clear understanding of the healthcare industry, including pharmaceutical/medical device in global markets and the complexities of working effectively in this environment
  • Competent in graphical reporting platforms such as Power BI
  • Advanced skills in Microsoft Word, Excel, Outlook, and PowerPoint
  • Should have zeal towards customers experience and continuous improvements
  • Knowledge of security roles and field level security principles and application
  • Able to comply with the company's safety and quality policies at all times
  • Global commercial experience in a matrix organization, preferably in a multi-national manufacturing organization
  • CRM / SAP /Power BI experience is preferred
  • Strong working knowledge of SAP HANA, CRM (i.e., Salesforce) and DocuSign
  • Ability to prepare and present clear and concise information to all levels of management and staff (including effective visual graphics)
  • Driven and accountable self-starter, with ability to identify and communicate priorities, and work independently in a fast-paced industry at a rapidly growing organization
  • Strong organization and detail-oriented skillset, driving towards firm payout deadlines
  • Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description
  • Able to maintain the highest standards of discretion and confidentiality
  • Able to comply with the company's safety policy at all times
  • Able to comply with the company's quality policy at all times

Travel Requirements


Estimated amount: 10% Up to 26 business days per year


West Pharmaceutical Services is an equal opportunity employer. We foster an environment where all individuals are safe, treated fairly, valued, and respected. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, disability status, or other applicable legally protected characteristics.

  • Strategic Commercial Lead

    1 week ago

    Hyderabad, Telangana, India HM Clause Full time

    Job Description:As a key member of HM Clause’s senior leadership team, the Regional Commercial Excellence Manager will play a critical role in driving commercial excellence across the Asia region. The ideal candidate will have a proven track record in market research, sales effectiveness, and customer business trends analysis. The successful candidate will...

  • Strategic Pricing Analyst

    3 weeks ago

    Hyderabad, Telangana, India International Flavors & Fragrances Full time

    Job DescriptionWe are seeking a highly motivated and results-driven individual to join our Commercial Excellence function as Senior Strategic Pricing Analyst. In this role, you will be responsible for driving cross-functional strategic initiatives, reinforcing pricing excellence strategies, analytics, and best practices.Your FocusThe Commercial Excellence...

  • Commercial Operations Manager

    3 weeks ago

    Hyderabad, Telangana, India West Pharmaceutical Services Full time

    Job SummaryWe are seeking a highly skilled Commercial Operations Manager to join our AP Commercial Operations team. As a key member of our team, you will be responsible for leading and driving key activities such as CRM adoption, SIP administration, CPQ, Pricing Execution and Strategy, Reporting and Analytics, Market insights, and sales strategy related...

  • Commercial Operations Manager

    4 weeks ago

    Hyderabad, Telangana, India West Pharmaceutical Services Full time

    Job SummaryWe are seeking a highly skilled Commercial Operations Manager to join our team at West Pharmaceutical Services. As a key member of our AP Commercial Operations team, you will be responsible for leading and driving key activities such as CRM adoption, SIP administration, CPQ, Pricing Execution and Strategy, Reporting and Analytics, Market insights,...

  • Strategic Pricing Analyst

    3 weeks ago

    Hyderabad, Telangana, India International Flavors & Fragrances Full time

    Job Title: Senior Strategic Pricing AnalystJob Summary:We are seeking a highly motivated and results-driven individual to join our Commercial Excellence function as a Senior Strategic Pricing Analyst. In this role, you will be responsible for driving cross-functional strategic initiatives, reinforcing pricing excellence strategies, analytics, and best...

  • Commercial Operations Manager

    4 weeks ago

    Hyderabad, Telangana, India West Pharmaceutical Services Full time

    Job SummaryAt West Pharmaceutical Services, we're a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver...

  • Strategic Pricing Analyst

    2 weeks ago

    Hyderabad, Telangana, India International Flavors & Fragrances Full time

    About the RoleWe are seeking a highly skilled Senior Strategic Pricing Analyst to join our Commercial Excellence function within the Functional Ingredients Business Unit at International Flavors & Fragrances. As a key member of our team, you will play a critical role in driving commercial performance and pricing excellence across our divisions.Key...

  • Strategic Pricing Analyst

    2 weeks ago

    Hyderabad, Telangana, India International Flavors & Fragrances Full time

    International Flavors & Fragrances (IFF) is a global leader in the Health & Biosciences, Food & Beverages, and Home & Personal care products industries.We are seeking a highly motivated and results-driven Senior Strategic Pricing Analyst to join our Commercial Excellence function within the Functional Ingredients Business Unit.Key ResponsibilitiesServe as...

  • Project Manager

    2 weeks ago

    Hyderabad, Telangana, India VASAVI Full time

    About the Role We are seeking a highly experienced Senior Manager - EPC Projects to join our team at VASAVI. As a key member of our power plant operations team, you will be responsible for leading commercial operations activities, including EPC project management, proposal preparation, and estimation. Key responsibilities include: Leading commercial...

  • Strategic Business Operations Consultant

    1 week ago

    Hyderabad, Telangana, India WELLS FARGO BANK Full time

    About this role:Wells Fargo is seeking a Senior Business Execution Consultant to lead support functions or operations for multiple business groups and contribute to large-scale strategic initiatives.Key Responsibilities:• Ensure efficiency, quality, cost-effectiveness of solutions, and pipeline management relating to assigned operations.• Research...

  • Strategic Operations Manager

    4 days ago

    Hyderabad, Telangana, India PLANET GREEN INFRA PVT. LTD. Full time

    **Job Summary:**We are seeking an experienced Strategic Operations Manager to join Planet Green Infra Pvt. Ltd. as a key member of our operations team.About the Role:The Strategic Operations Manager will be responsible for overseeing the development, implementation, and monitoring of operational processes to enhance efficiency and effectiveness. This...

  • Commercial Loan Operations Manager

    1 week ago

    Hyderabad, Telangana, India WELLS FARGO BANK Full time

    About the Role:Lead and Support the Commercial Loan Closing Team: You will oversee the performance and overall effectiveness of the team, and work closely with cross-functional groups to ensure smooth pre-close and post-close processes for complex commercial real estate loans.Process Improvement and Leadership: Provide guidance, feedback, and present ideas...

  • Regional Commercial Excellence Director

    3 weeks ago

    Hyderabad, Telangana, India HM Clause Full time

    Job Title: Regional Commercial Excellence DirectorJob Summary:We are seeking a highly skilled Regional Commercial Excellence Director to join our team at HM Clause. As a key member of our commercial leadership team, you will be responsible for driving commercial excellence across the Asia region.Key Responsibilities:Evaluate current go-to-market strategies...

  • Strategic Pricing Analyst

    4 weeks ago

    Hyderabad, Telangana, India International Flavors & Fragrances Full time

    Job SummaryWe are seeking a highly motivated and results-driven Senior Strategic Pricing Analyst to join our Commercial Excellence function within the Functional Ingredients Business Unit. As a key member of our team, you will be responsible for driving cross-functional strategic initiatives, reinforcing pricing excellence strategies, and providing accurate...

  • Strategic Data Analyst

    1 week ago

    Hyderabad, Telangana, India Thomson Reuters Full time

    About the RoleIn this opportunity, as a Business Analyst, you will focus on delivering timely, accurate, and complete operational reporting and metrics to the Professional Service Leadership Team. You will define, manipulate, aggregate, and use both structured and unstructured data to support reporting, metrics, and analytics across Corporate Professional...

  • Strategic Operations Manager

    2 weeks ago

    Hyderabad, Telangana, India ADCI HYD 13 SEZ Full time

    About the RoleGrocery Catalog Operations and Intel (GCOI) is a critical team within ADCI HYD 13 SEZ, supporting Amazon's WW Grocery Catalog through various initiatives. We're seeking a strong Program Manager to join our team.Key ResponsibilitiesStrategic Planning: Define goals aligned with the business vision and build roadmaps to achieve them.Business...

  • Strategic Operations Manager

    4 weeks ago

    Hyderabad, Telangana, India ADCI HYD 13 SEZ Full time

    Job Title: ROC Central StrategyAmazon Transportation Services (ATS) is seeking a highly skilled and motivated team player to join the dynamic ROC team, supporting NA and EU Surface Transportation Operations. The Surface Transportation Operations team addresses disruptions in the Middle Mile network, ensuring drivers and carriers can deliver packages safely...

  • Strategic Product Manager

    1 week ago

    Hyderabad, Telangana, India MSN Laboratories Full time

    Job SummaryMSN Laboratories is seeking a highly skilled Strategic Product Manager to lead the development and implementation of our therapeutic area strategy. As a key member of our commercial team, you will be responsible for driving product growth, lifecycle management, and forecasting revenue and operating expenses to ensure the realization of our...

  • Strategic Operations Manager

    4 weeks ago

    Hyderabad, Telangana, India ADCI HYD 13 SEZ Full time

    Job Title: ROC Central StrategyAmazon Transportation Services (ATS) is seeking a highly skilled and motivated team player to join our dynamic ROC team, supporting NA and EU Surface Transportation Operations. Our team addresses disruptions in the Middle Mile network, ensuring drivers and carriers can deliver packages safely and on time.Key...

  • Commercial Systems Leader

    2 weeks ago

    Hyderabad, Telangana, India Microsoft Full time

    About the RoleWe are seeking a talented Commercial Systems Leader to join our team at Microsoft. As a key member of our Commercial Systems & Technology Team, you will play a critical role in driving our mission to empower every persona in MCAPS with digital capabilities.Key ResponsibilitiesLead the creation and execution of internal help & support solutions,...