Service Application Specialist

2 weeks ago


Mumbai, Maharashtra, India Lords Mark Industries Ltd Full time

Lords Mark Industries Ltd, a leading name in the Medical Equipment Manufacturing industry, is seeking a highly skilled and experienced professional to join our dynamic team. This role offers an exciting opportunity to work with cutting-edge medical technologies and play a crucial part in ensuring the highest standards of service and application support for our innovative products.

Key Responsibilities
  • Provide technical support and troubleshooting for medical equipment to ensure optimal performance.
  • Conduct regular maintenance and calibration of medical devices to comply with industry standards.
  • Collaborate with cross-functional teams to develop and implement service applications for new medical equipment.
  • Train and mentor junior technicians on best practices for servicing and maintaining medical equipment.
  • Analyze service reports and feedback to identify areas for improvement and implement corrective actions.
Requirements
  • Bachelor's degree in Biomedical Engineering, Medical Technology, or a related field.
  • Minimum of 5 years experience in service applications within the medical equipment manufacturing industry (IVD).
  • Proficiency in diagnosing and resolving technical issues related to medical devices.
  • Strong communication skills with the ability to train and support end-users effectively.
  • Willingness to travel as needed to customer sites for on-site support and training.


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