Clinical Application Specialist
4 weeks ago
Job Description:
Talent Corner HR Services Pvt Ltd is seeking a highly skilled Clinical Application Specialist to join our team.
Key Responsibilities:
- Provide product demonstrations and training to dermatologists, plastic surgeons, and clients on skin care products and devices.
- Offer clinical case support during patient treatments at clinics.
- Develop and implement customer-specific account strategies to drive utilization.
- Document and manage all relevant customer activities within the CRM system.
- Host customer site visits at reference sites.
- Conduct system testing on-site if required.
- Troubleshoot product issues at customer sites and identify any product usability issues.
- Communicate customer feedback to the appropriate functions in the company.
- Document complaints according to QMS processes.
- Support sales by demonstrating products to potential customers.
- Represent the company and products at trade shows and exhibitions.
- Install software upgrades.
- Set up, install, and test systems/devices when required.
- Support clinic/hospital staff to test and operate devices/equipment.
- Troubleshoot problems for customers.
- Perform other tasks assigned by the reporting head or director.
Preferred Qualifications:
Candidates with experience in skin care, dermatology, cosmetic medical devices, or laser devices are preferred.
Immediate joiners are preferred.
Salary: 8.0 - 12.0 LPA (depending on current CTC and experience level).
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