Ecommerce Customer Retention Specialist

5 hours ago


Kollam, Kerala, India beBeeCustomerSuccess Full time US$ 15,00,000 - US$ 20,00,000

About our company

We are a startup building an AI-native marketing and sales platform for e-commerce brands.

Our mission is to deliver exceptional customer success and make our customers loyal advocates.

This role involves owning customer retention, making them successful, and providing a seamless onboarding experience.

  • Owning customer onboarding and giving customers a smooth onboarding experience.
    • Tracking product adoption for our customers, ensuring they get maximum value leading to upsells and expansion revenue.
    • Becoming a trusted product advisor for our customers, helping them get the most out of our platform.


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