Guest Relations Operations Manager

2 days ago


Bikaner, Rajasthan, India beBeeOperations Full time ₹ 1,50,00,000 - ₹ 2,00,00,000

As a key member of our team, you will be responsible for the effective management of daily operations.

Main Responsibilities

  • Review and Analysis: Conduct a thorough review of previous day's operations to identify areas for improvement and implement corrective actions.
  • Liaison and Communication: Foster strong relationships with internal departments to ensure seamless communication and coordination.
  • Team Management: Lead a high-performing team to deliver exceptional customer experiences.
  • Operational Planning: Develop and execute plans to manage short-term operational requirements, including event facilitation and infrastructure management.
  • SOP Development: Create and maintain Standard Operating Procedures (SOPs) for Guest Relations operations, ensuring compliance and efficiency.

Requirements and Qualifications

  • Education and Experience: A degree in a relevant field and minimum 3 years of experience in a similar role.
  • Skills and Abilities: Strong leadership skills, excellent communication and interpersonal skills, ability to analyze complex problems and develop solutions.

Benefits

  • Competitive Salary and Benefits Package: We offer a competitive salary, comprehensive benefits package, and opportunities for growth and development.
  • Collaborative Work Environment: Join a dynamic team that values collaboration, innovation, and excellence.

Other Information

  • Work-Life Balance: Enjoy a healthy work-life balance with flexible working hours and generous leave policies.
  • Professional Development: Opportunities for training, mentorship, and career advancement.


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