Aviation Ground Staff Representative
6 days ago
Description
At Konrad Integrated, we are seeking a highly skilled and experienced Aviation Ground Staff Representative to join our team. In this role, you will be responsible for providing exceptional customer service to passengers, ensuring their safety and comfort throughout their journey.
Key Responsibilities:
* Welcome passengers on board and direct them to their seats
* Provide information and safety procedures to passengers
* Check all seat belts and galleys are secure prior to take-off
* Make announcements on behalf of the pilot and answer questions during the flight
* Serve meals and refreshments
* Sell duty-free goods and advise passengers of any allowance restrictions in force at their destination
* Reassure passengers and ensure they follow safety procedures correctly in emergency situations
Requirements
* High school diploma or equivalent
* Excellent communication and customer service skills
* Ability to work in a fast-paced and dynamic environment
* Strong problem-solving and decision-making abilities
* Ability to handle stressful situations and remain calm under pressure
* Good physical fitness and the ability to lift heavy luggage
* Knowledge of airport regulations and procedures is preferred
* Prior experience in the aviation industry is a plus
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