Customer Experience Ambassador

1 week ago


Dombivli, Maharashtra, India beBeeCustomerService Full time ₹ 9,00,000 - ₹ 12,00,000
Job Overview

A Customer Service Representative plays a pivotal role in providing exceptional customer experiences by fostering positive relationships between customers and the organization.

Key Responsibilities Include:

  • Engaging with customers to explain services and resolve queries.
  • Ensuring seamless class schedules and addressing any issues that may arise.
  • Participating in training sessions and taking trial classes to stay updated on offerings.
  • Managing client relationships, gathering feedback, and resolving conflicts professionally.
  • Establishing and expanding relationships with clients based in the US and UK, promoting long-term partnerships.
Essential Skills and Qualifications

To excel in this role, candidates should possess:

  • Previous experience in customer service and call centers, with a proven track record of success.
  • A pleasant personality, enabling meaningful conversations with customers.
  • Strong communication and listening skills, with the ability to articulate complex information clearly.
  • Fluency in English, with the ability to comprehend and communicate effectively.
  • Knowledge of US localization and understanding of US Accent is desirable but not essential.


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