Life Insurance Policy Servicing Specialist

1 day ago

Guntur, Andhra Pradesh, India beBeePolicy Full time ₹ 50,00,000 - ₹ 80,00,000
Life Insurance Policy Servicing Professional

This role involves ensuring the seamless execution of life insurance policies. The successful candidate will be responsible for processing service requests, handling routine tasks, and maintaining accurate policy records.

Key Responsibilities:
  • Process updates to policyholder information in accordance with standard operating procedures.
  • Handle corrections to policy data, transaction reversals, and reinstatements in a timely manner.
  • Maintain and update policy records in administration systems, ensuring accuracy and completeness.
  • Collaborate with stakeholders to resolve discrepancies and ensure service quality.
  • Research and resolve escalated issues or incomplete transactions related to policy servicing.
  • Ensure service levels and turnaround times are met according to SLA requirements.
  • Support audits and regulatory compliance activities by providing accurate documentation and timely responses.
  • Maintain a strong understanding of policy administration systems, transaction codes, and process workflows.
Requirements:
  • Graduation in any stream, Commerce Graduate preferred.
  • At least 1 year of working experience in the life insurance domain, with a focus on quality, attention to detail, accuracy, and accountability.
  • Experience in a professional/office environment, with regular scheduled shifts.
  • Proficiency in using a computer with Windows PC applications, including keyboard navigation and learning new software tools.
  • Effective business communication skills for exchanging information with clients.

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