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Senior Sales Manager
1 week ago
Minutes to Seconds is a dynamic organization specializing in business process outsourcing, marketing solutions, IT consulting, and custom project development. We partner with small to medium-sized enterprises and niche professionals to deliver tailored services.
We value the opportunity to collaborate with you.
Role Overview
- Assist in managing a sales team.
- Maintain profit and loss accounts for allocated regions.
Responsibilities
- Team Management: Handle team members, monitor their performance, and provide guidance as needed.
- Pricing Analysis: Conduct cost-benefit and needs analysis of existing/potential clients to meet their requirements.
- Client Relations: Maintain positive relationships with clients, ensuring their satisfaction and loyalty.
- New Business Development: Identify new business opportunities with the team to acquire large and big accounts.
- Problem Resolution: Expedite the resolution of customer problems and complaints to maximize satisfaction.
- Collaboration: Work closely with internal teams and external stakeholders.
- Territory Analysis: Analyze markets' potential, competition, and track sales reports.
- Collections and DSO Days: Drive collection collection and keep DSO days under control.
- Team Development: Develop team members for future roles by providing effective training and coaching.
Key Result Areas
- Team Handling: Oversee sales/collection/service/operations teams.
- Customer Service: Provide excellent customer service and handle complaints effectively.
- MIS Reports: Maintain accurate management information systems and reports.
