Senior Account Manager

1 week ago


Bengaluru, Karnataka, India InMobi Full time
About the Role

We are seeking an experienced Account Manager to join our team at InMobi, a leading global advertising platform. As an Account Manager, you will be responsible for managing and growing our Microsoft Advertising partnership, working closely with our dynamic team to achieve customer satisfaction and revenue objectives.

Key Responsibilities
  • Manage and grow our Microsoft Advertising partnership, ensuring timely and proactive customer escalations and revenue growth.
  • Develop and maintain strong, trusted-advisor relationships with day-to-day practitioner contacts at advertiser/agency/tool provider.
  • Own the day-to-day management for newly onboarded & existing customers, ensuring awareness and understanding of all required billing and compliance requirements.
  • Contribute to quality and actionable Customer Plan, ensuring regular client engagement with the Microsoft Ads platform and reducing customer reliance on AM for routine tasks.
  • Partner with account team to submit actionable feedback on product, tool and processes through relevant channels, ensuring timely and proactive customer escalations.
Requirements
  • Minimum 5+ years of experience in Digital Sales/Account management with strong agency & client relationships.
  • Strong knowledge of Digital advertising: CPA, CPM, CPC, search marketing, lead generation, Video & CTV ecosystem.
  • Strong troubleshooting and problem-solving tools with a 'can do' attitude and the ability to partner collaboratively with other functional areas within the company in drive of the sales process.
  • Demonstrated ability to consistently meet or exceed revenue goals or targets.
  • Proven ability to understand customer needs, create and deliver customized, customer-focused pitches and solutions.
  • Effectively navigate through ambiguity and complexities related to sales & client management.
  • Talented in storytelling and delivering engaging presentations.
  • Solid knowledge of the digital industry, trends, and customers needs.
  • Passion for technology as an enabler for customer and company growth.
  • Bachelor's degree required. MBA preferable.
  • Critical thinker who is organized and can make decision based on clear priorities.
  • Collaborative teammate who can build successful team relationships with partners; and can prioritize multiple tasks.
  • Flexible and able to quickly adapt to changing business needs and processes.
  • Excellent written and verbal communication skills.
About InMobi

InMobi is a global advertising platform that powers our customers' growth by helping them engage their audiences and drive real connections. We are proud to be an Equal Employment Opportunity and we make reasonable accommodations for qualified individuals with disabilities.

Visit https://www.inmobi.com/company/careers to better understand our benefits, values and more.



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