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Ground Operations Specialist

2 weeks ago

Varanasi, Uttar Pradesh, India beBeeCoordinator Full time ₹ 3,00,000 - ₹ 5,00,000
Job Description

The Ground Coordinator plays a crucial role in ensuring timely and efficient delivery of packages to specified locations. A key element of the job is managing daily operations, including loading and unloading parcels with care.

Key Responsibilities:
  • Loading and unloading parcels with precision to prevent damage.
  • Distributing various packages to designated locations within a given timeframe, adhering to schedules and deadlines.
  • Planning daily travel routes based on locations and time frames, optimizing efficiency and minimizing delays.
  • Accepting and recording payment for delivered packages, maintaining accurate records and resolving any discrepancies.
  • Responding to customers' queries and complaints in a professional manner, providing clear and concise information.
  • Investigating discrepancies with delivered packages, identifying root causes and implementing corrective actions.
  • Obtaining customers' signatures on delivery papers upon completion of each delivery, confirming successful delivery and closure.
Requirements:
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Excellent communication and interpersonal skills, with ability to work effectively with customers and team members.
  • Strong organizational and time management skills, with ability to prioritize tasks and meet deadlines.
  • Ability to lift up to 50 pounds, with frequent standing, walking, and climbing stairs.
  • Valid driver's license and reliable transportation required.
Benefits:
  • A competitive hourly wage, with opportunities for overtime pay.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • A retirement savings plan, with employer match.
  • A paid time-off policy, with vacation days and sick leave.
Additional Information:

This is a full-time position, with regular hours and a predictable schedule. The ideal candidate will be a self-motivated individual who is able to work independently and as part of a team.