Business Operations Coordinator

6 days ago


Chennai, Tamil Nadu, India Kaarlo Training & HR Solutions Pvt. Ltd. Full time
Job Summary

We are seeking a highly skilled Administrative Sales Specialist to provide exceptional support to our sales team in Chennai. The ideal candidate will have 1 to 3 years of experience in a similar role, with a proven ability to manage customer inquiries and issues, and a strong analytical mindset to identify opportunities for growth.

Key Responsibilities:

  • Provide administrative support to the sales team, including scheduling meetings and preparing reports.
  • Manage customer relationships, ensuring timely and satisfactory resolutions to customer inquiries and issues.
  • Assist in the development and execution of sales strategies to meet company objectives.
  • Prepare and process sales orders, ensuring accuracy and adherence to company policies.
  • Maintain customer database and ensure all information is up-to-date and accurate.
  • Track sales performance and generate reports for management review.
  • Coordinate with other departments to ensure smooth operations and customer satisfaction.

Qualifications:

  • Customer Service: Proven ability to manage and address customer needs and inquiries effectively.
  • Negotiation Skills: Demonstrated capability to negotiate agreements and close deals successfully.
  • Communication Skills: Excellent verbal and written communication skills to convey information clearly and effectively.
  • Technical Proficiency: Proficient with office software and sales-related applications to streamline daily operations.
  • Problem-Solving: Strong analytical skills to identify issues and implement effective solutions promptly.
  • Sales Techniques: Knowledge of various sales techniques and strategies to improve conversion rates.
  • Product Knowledge: In-depth understanding of the products and services offered by the company to better assist customers.
  • Customer Relationship Management: Experience in managing and nurturing customer relationships to maintain loyalty.


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