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Business Operations Specialist

1 month ago


Hyderabad, Telangana, India Ideagen Full time

About Us

Ideagen is a leading provider of software solutions that help organizations ensure the quality and safety of their products. Our innovative technology powers various industries, including aviation, healthcare, and food safety.

Our team is passionate about creating software that makes a difference in people's lives. We believe in empowering our employees to maximize their potential and contribute to our mission of making the world a safer place.

The Revenue Operations function at Ideagen is responsible for driving growth and efficiency across our organization. As a Business Operations Specialist - Quote Management, you will play a key role in supporting our sales teams by streamlining their administrative tasks and improving quoting processes.

Responsibilities

  • Collaborate with the sales team to align quotes, Salesforce, and order forms to ensure seamless customer experiences.
  • Enforce sales processes and policies while identifying opportunities for process improvements.
  • Manage complex quotes and provide guidance on best practices to the sales team.
  • Work closely with SOP to resolve invoice discrepancies and ensure timely delivery to customers.
  • Maintain accurate data in Salesforce and CPQ systems.
  • Provide regular reports and feedback to sales management on quoting and process performance.

Requirements

  • Previous experience in sales support, Salesforce, or CPQ.
  • Excellent communication and interpersonal skills.
  • Strong attention to detail and problem-solving skills.
  • Ability to work under pressure and meet deadlines.
  • Proficiency in Salesforce, Zuora CPQ, and Office 365.

Salary Range: $60,000 - $80,000 per annum, depending on location and experience.