Senior Quality Management Professional

4 days ago


Delhi, Delhi, India beBeeQuality Full time ₹ 15,00,000 - ₹ 20,00,000

Job Title: Quality Leadership Manager

Job Summary:

This is a senior leadership role that oversees the development and implementation of quality management systems across various departments.

  • Key Responsibilities:
  • Provide strategic direction to Lead Associates and coordinate with cross-functional teams to achieve quality targets.
  • Design and standardize processes to ensure compliance and excellence in performance.
  • Develop and implement initiatives to drive performance improvement, including projects to enhance reporting and analytics.
  • Lead teams in achieving Service Level Agreements (SLAs) and develop Key Performance Indicators (KPIs) and Key Result Areas (KRAs).
  • Collaborate with departments to design and implement quality programs and conduct Root Cause Analysis (RCA) for challenged metrics.
  • Prepare regular reports and maintain open communication with stakeholders.
  • Lead departmental planning and right-sizing initiatives to meet business needs.
  • Develop the quality team according to the company's quality roadmap.
  • Requirements:
  • Proven experience in quality management and leadership roles.
  • Excellent leadership and communication skills, with the ability to motivate and manage teams effectively.
  • Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
  • Benefits:
  • A competitive salary package.
  • A dynamic and supportive work environment.


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