IVF Center Manager

4 days ago


Bhavnagar, Gujarat, India beBeeLeadership Full time ₹ 1,04,01,745 - ₹ 1,57,32,168
Center Management Professional

Job Type: Full-Time

Reports To: Operations Leadership

About Our IVF Centers

We are a leading IVF chain in South India and one of the largest in India, with over a decade of experience in fertility care. We are committed to delivering safe, transparent, and compassionate treatments, supported by advanced technology and a patient-first approach.

Role Overview

We seek a Center Manager to drive operational and financial excellence at our IVF centers. The role involves performance monitoring, compliance, process optimization, and ensuring a seamless patient experience.

Key Responsibilities

  • Develop annual operating plans and performance targets in line with corporate strategy
  • Ensure achievement of financial and operational targets
  • Monitor revenue, profitability, and team performance against defined Key Result Areas (KRAs)
  • Lead cost optimization and compliance initiatives
  • Oversee Standard Operating Procedure (SOP) implementation, medical record management, and audit readiness
  • Act as an escalation point for operational issues and ensure medico-legal compliance
  • Liaise with sales and marketing teams for brand visibility in local markets
  • Coordinate monthly Profit and Loss (P&L) with the corporate Management Information System (MIS) team
  • Drive patient satisfaction, retention, and conversion metrics

Required Skills and Qualifications

  • Strong leadership and people management skills
  • Proven ability to achieve financial targets (Revenue, EBITDA, Contribution Margin)
  • Customer satisfaction (Net Promoter Score 90%) and retention focus
  • Excellent knowledge of compliance and medico-legal requirements
  • Process-driven with attention to detail

Benefits

Opportunity to work with a leading IVF chain in South India

Competitive salary and benefits package

Professional growth and development opportunities

Others

Collaborative and dynamic work environment


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