IT Infrastructure Monitoring Engineer
5 days ago
About the Role:
We are seeking a skilled IT Infrastructure Monitoring Engineer to join our team at WNTD on a 6-month contract. The ideal candidate will be responsible for administering, supporting, and operating the SolarWinds Orion platform to ensure optimal system health and service configuration.
Key Responsibilities:
- Platform Administration:
- Manage access, permissions, and system/service configurations within the SolarWinds Orion platform.
- Perform quarterly patching and maintenance of the SolarWinds Orion platform.
- Monitoring & Alerts:
- Create and manage alert conditions for infrastructure and services.
- Gather requirements to configure application monitoring and onboard new servers/applications in adherence to global standards.
- Proactively monitor and acknowledge alerts, performing trend analysis and identifying alert patterns.
- Troubleshooting & Issue Resolution:
- Resolve SolarWinds-related issues and escalate to vendor/principal support when required.
- Conduct daily checks on system health, compliance, and security.
- Reporting & Dashboards:
- Develop service dashboards to visualize technology stack status and generate reporting metrics for alert activity.
- Documentation & Training:
- Produce and maintain operation runbooks and knowledge base documents for SolarWinds activities.
- Provide training to wider teams as required.
- Continuous Improvement:
- Identify opportunities to reduce operational risks, optimize efficiency, and improve standards.
Requirements & Qualifications:
- Proven experience in managing and maintaining the SolarWinds Orion platform.
- Strong troubleshooting and problem-solving skills.
- Ability to create effective monitoring solutions and actionable reporting metrics.
- Experience in producing technical documentation and delivering team training.
- A proactive approach to identifying trends and implementing continuous improvements.
Benefits:
The selected candidate will have the opportunity to contribute to a dynamic team, enhance operational monitoring capabilities, and ensure the stability and performance of a critical platform. This role is crucial for maintaining system integrity and providing technical expertise to support operational excellence.
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