IT Infrastructure Monitoring Engineer

5 days ago


India WNTD Full time

About the Role:

We are seeking a skilled IT Infrastructure Monitoring Engineer to join our team at WNTD on a 6-month contract. The ideal candidate will be responsible for administering, supporting, and operating the SolarWinds Orion platform to ensure optimal system health and service configuration.

Key Responsibilities:

  • Platform Administration:
  • Manage access, permissions, and system/service configurations within the SolarWinds Orion platform.
  • Perform quarterly patching and maintenance of the SolarWinds Orion platform.
  • Monitoring & Alerts:
  • Create and manage alert conditions for infrastructure and services.
  • Gather requirements to configure application monitoring and onboard new servers/applications in adherence to global standards.
  • Proactively monitor and acknowledge alerts, performing trend analysis and identifying alert patterns.
  • Troubleshooting & Issue Resolution:
  • Resolve SolarWinds-related issues and escalate to vendor/principal support when required.
  • Conduct daily checks on system health, compliance, and security.
  • Reporting & Dashboards:
  • Develop service dashboards to visualize technology stack status and generate reporting metrics for alert activity.
  • Documentation & Training:
  • Produce and maintain operation runbooks and knowledge base documents for SolarWinds activities.
  • Provide training to wider teams as required.
  • Continuous Improvement:
  • Identify opportunities to reduce operational risks, optimize efficiency, and improve standards.

Requirements & Qualifications:

  • Proven experience in managing and maintaining the SolarWinds Orion platform.
  • Strong troubleshooting and problem-solving skills.
  • Ability to create effective monitoring solutions and actionable reporting metrics.
  • Experience in producing technical documentation and delivering team training.
  • A proactive approach to identifying trends and implementing continuous improvements.

Benefits:

The selected candidate will have the opportunity to contribute to a dynamic team, enhance operational monitoring capabilities, and ensure the stability and performance of a critical platform. This role is crucial for maintaining system integrity and providing technical expertise to support operational excellence.



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