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Soffit Infrastructure Services
2 months ago
Job Summary:
We are seeking a proactive and detail-oriented Network Engineer (L1) to join our IT infrastructure team. The ideal candidate will play a crucial role in monitoring, troubleshooting, and maintaining the organization’s network infrastructure. This position focuses on ensuring seamless connectivity, with an emphasis on Switching and Routing technologies.
Key Responsibilities:
Network Support and Troubleshooting:
- Monitor network performance and resolve connectivity issues.
- Identify and troubleshoot network outages or performance bottlenecks.
- Assist in diagnosing and resolving Layer 2 and Layer 3 network issues.
Switching & Routing Configuration:
- Configure and manage VLANs, access control lists (ACLs), and inter-VLAN routing.
- Implement and maintain routing protocols like OSPF, EIGRP, and BGP.
- Perform regular backups of switch and router configurations.
Documentation and Reporting:
- Maintain detailed records of network configurations, changes, and incidents.
- Generate regular reports on network performance and health.
Collaboration:
- Work closely with senior network engineers and other IT teams to implement solutions.
- Assist in deploying new networking hardware and updating existing setups.
Network Security:
- Support the implementation of security measures, including firewalls and network segmentation.
- Monitor for and respond to potential security threats on the network.
Customer Support:
- Provide Level 1 support to internal users for network-related issues.
- Escalate unresolved issues to higher levels when necessary.
Key Skills & Qualifications:
Technical Skills:
- Basic to intermediate knowledge of Layer 2 (Switching) and Layer 3 (Routing) concepts.
- Familiarity with network hardware from vendors like Cisco, Juniper, or HP.
- Understanding of routing protocols (e.g., OSPF, BGP, EIGRP) and switching protocols (e.g., STP, VLANs).
- Experience with IP subnetting and network troubleshooting tools.
Soft Skills:
- Strong problem-solving and analytical skills.
- Excellent verbal and written communication.
- Ability to work in a team and independently.
Educational Requirements:
- Bachelor’s degree in Computer Science, IT, or related field (preferred).
- Relevant certifications such as CCNA or equivalent (required).
Experience:
- 1–2 years of experience in network support or a related role.
- Internship or hands-on training in networking technologies is a plus.
