Senior Operations Manager Healthcare

5 days ago


Hyderabad, Telangana, India Firstsource Full time

**Job Summary:**

We are seeking an experienced Senior Operations Manager Healthcare to join our team at Firstsource. As a key member of our organization, you will be responsible for leading the operations of our healthcare team and ensuring that we deliver high-quality services to our clients.

The ideal candidate will have a strong background in healthcare operations, with a proven track record of managing teams, improving processes, and driving business growth. You will work closely with stakeholders to identify areas for improvement and develop strategies to address them.

Key Responsibilities:

  • Lead the operations of our healthcare team
  • Develop and implement process improvements to increase efficiency and productivity
  • Collaborate with stakeholders to identify and prioritize process improvements
  • Measure and analyze process performance to identify areas for improvement

Requirements:

  • 4-7 years of experience in healthcare operations, with a minimum of 2 years of supervisory experience
  • In-depth knowledge of healthcare operations and workflow management
  • Excellent communication and leadership skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks

Critical Skills:

  • In-depth process knowledge in RCM processing
  • Front-ending clients as required
  • Focus on continuous process improvement

Desirable Skills:

  • Six Sigma certification
  • Certification in any RPA tool
  • Knowledge of AI and ML
],

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