Healthcare Specialist
6 days ago
About HCL Healthcare
HCL Healthcare is a leading provider of preventive health and wellness solutions to the Indian corporate sector.
With a strong clinical and corporate workforce, we have served over half a million customers and established a presence in 50+ physical sites across India.
We offer tailored wellness solutions to various industries and deliver comprehensive healthcare services through a tech-driven phygital model of care.
Key Responsibilities
- Care & Rehabilitation of Ortho, Neuro, Obst, Cardio & pulmo patients
- Prepare customized therapy plan for each patient
- Maintain a database of all patient w.r.t the type of treatment given, recovery status and current status
- Prepare a home management plan to be followed by the patient
- Ensure service excellence with high standard of customer service (reduce waiting time, no negative occurrence, proactiveness)
- Ensure that the maintenance of equipment happens as per desired schedule to ensure minimal down time
- Maintain updated patients records
- Accurate diagnosis of ailment & plan treatment accordingly
- Develop good rapport with patient & physicians
- Keep abreast with latest research, development & techniques in the field
Qualifications & Experience
- MPT qualification
- 3 Plus Years Post PG experience
- At least one year of outpatient patient care experience
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