Chief Operations Officer

1 day ago


Delhi, Delhi, India beBeeService Full time ₹ 6,00,000 - ₹ 8,00,000

Our organization is seeking a Service Manager to lead our service team.

The ideal candidate will have 12-18 years of experience in the solar industry, with expertise in power products such as UPS, inverters, solar batteries, and solar panels.

This role requires excellent communication skills and the ability to manage multiple tasks simultaneously.

Key responsibilities include:

* Providing after-sales support to customers

* Handling customer queries for resolution

* Managing service spares requirements and inventory

* Overseeing service operations across entire regions for all assigned product categories

* Supporting the update of complaint data and forecast for spares

* Ensuring full support for data management and back-end operations

* Collaborating with back-end and commercial departments to meet service replacement delivery timelines

* Following up on payments for service sales

* Maintaining accurate records of service activities

* Preparing weekly and monthly reports

* Liaising with customers to resolve service-related issues

Desired Candidate Profile:

1. A graduate with at least 6-8 years of experience in after-sales service for solar energy/power products.

2. Knowledge of power products including UPS, inverters, solar batteries, and solar panels.

3. Excellent communication skills.



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