HR Operations Specialist

1 day ago


Kota, Rajasthan, India beBeeHr Full time ₹ 1,50,00,000 - ₹ 2,00,00,000
Job Title: Senior HR Service Delivery Specialist Trainer

 

We seek an experienced HR professional with 10+ years of expertise in HR operations, process optimization, and employee services. The role involves overseeing HR processes while ensuring efficiency, compliance, and employee satisfaction.

 

Main Responsibilities:
  • Managed end-to-end HR service delivery processes including onboarding, employee data management, payroll coordination, benefits administration, and offboarding.
  • Ensured adherence to labor laws and organizational HR policies.
  • Optimized HR platforms (Workday, SAP SuccessFactors, Oracle HCM, ServiceNow HRSD).
  • Led continuous improvement initiatives to enhance efficiency and employee experience.
  • Analysed service metrics and prepared reports on SLA adherence, case resolution, and employee satisfaction.
  • Collaborated with HR business partners and leadership to align HR service delivery with organisational goals.
  • Provided training and mentorship to new hires and graduate trainees on HR processes, systems, and compliance.
  • Handled escalations and complex HR service cases with professionalism and resolution focus.


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