
MacOS and Windows Expert
1 day ago
We are seeking a highly skilled professional to join our team as a MacOS and Windows expert. The successful candidate will provide device management, user identity, and endpoint protection services using JAMF Pro / Cloud.
About the RoleThis role involves providing MAC device management, user identity, and endpoint protection services using JAMF Pro / Cloud. The ideal candidate will have extensive technical experience covering JAMF Administration, Microsoft Intune device management, policy configuration, and enterprise level patching and vulnerability management.
Main Responsibilities:- Provide MAC device management, user identity, and endpoint protection services using JAMF Pro / Cloud.
- Maintain Security compliance across our Global endpoint estate using JAMF / SCCM / MECM / Azure.
- Troubleshoot complex issues related to Windows group policy, MAC policy & security patches.
- Analyze log files and windows events to identify incidents and performance issues.
- Manage and Triage incidents with Service Delivery, IT Security and desktop support teams where relevant.
- Escalate issues to 3rd party vendors including Microsoft, Apple, Dell, 1E and Devicelock.
The ideal candidate will have extensive technical experience covering:
- JAMF Administration on JAMF Pro / JAMF Cloud.
- Microsoft Intune device management and policy configuration.
- Microsoft Autopilot maintenance and engineering.
- Enterprise level patching and vulnerability management.
- Microsoft Endpoint Configuration Manager (System Centre Configuration Manager).
- Knowledge of build task sequence in SCCM.
- Enterprise level Group Policy and Active Directory troubleshooting skills.
- Advanced macOS and Windows 10/11 troubleshooting skills.
- Browse support and Microsoft Edge enterprise mode configuration.
- Troubleshooting and optimisation skills in an Enterprise environment.
- Advanced understanding of Patch Management and Policy creation/implementation.
- Experience working in a compliance-driven environment.
- Office 365.
We offer a competitive salary and benefits package to the right candidate. If you have the skills and experience we are looking for, please submit your application.
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