Excellent IT Support Opportunities

1 day ago

Davangere, Karnataka, India beBeeITSupport Full time ₹ 60,00,000 - ₹ 90,00,000
Job Title: IT Support Specialist

This role requires a detail-oriented individual with strong technical skills to provide effective support to end-users. Key responsibilities include addressing hardware, software, and networking issues while maintaining excellent working relationships with users and peers.

Key Responsibilities:
  • Minimum 6 months-2 years of technical support experience.
  • Good verbal and written communication skills as well as interpersonal skills.
  • Clear communication of issues and problem resolutions.
  • L1 Desktop Support up to end-user level including hardware, software, and networking problems.
  • Basic knowledge of concepts of networking, TCP/IP, and LAN troubleshooting.
  • Basic knowledge of MS Office is preferable.
  • Basic understanding of Active Directory, DNS, DHCP.
  • Basic Azure knowledge.
  • Knowledge of Windows 10 and 11.
  • Basic knowledge of Windows Server OS 2016.
  • Knowledge in Antivirus, VPN, endpoint security applications, desktop applications.
  • Able to follow documented issue resolution procedures.
  • Any certifications like AZURE MCP/CCNA, ITIL would be an added advantage.
  • Flexible and willing to work outside core business hours as required.
  • Able to resolve issues proactively and independently, yet also function well within a team.
Qualifications:
  • Must be a graduate without any arrears.
  • At least 6 months of experience in IT Support.
  • Must be able to support on holidays.
Required Skills:
  • Technical support experience.
  • Communication skills.
  • Problem-solving skills.
  • Knowledge of desktop and networking issues.

This is an exciting opportunity for individuals looking to build their careers in the field of IT Support.

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