International Client Services Representative

18 hours ago

Noida, Uttar Pradesh, India beBeeCustomerSupport Full time ₹ 1,04,000 - ₹ 1,30,878
Key Responsibilities:
  • Provide customer support via inbound and outbound calls to international clients, ensuring timely and professional interactions.
  • Offer accurate product/service information, resolve issues, and guide customers through troubleshooting processes.
  • Maintain a high level of customer satisfaction by addressing inquiries, complaints, and requests with empathy and professionalism.
  • Record all customer interactions and actions in the CRM system accurately.
  • Meet performance metrics such as call resolution time, customer satisfaction, and first-call resolution.
  • Follow-up with customers to ensure issues are fully resolved and offer additional assistance if needed.
  • Collaborate with team members and cross-functional teams to provide solutions for complex customer queries.
  • Adhere to company policies and procedures during customer interactions.
  • Develop a positive and friendly attitude during all interactions to foster customer loyalty and trust.

 

Required Skills and Qualifications:

Skills: Customer service skills, communication skills, problem-solving skills, time management skills, adaptability, and ability to work in a team environment.

Qualifications: High school diploma or equivalent, 1+ year of experience in customer-facing roles, and proficiency in CRM software.

Benefits:

Opportunities for growth and development in a dynamic and supportive environment.

Competitive compensation package, including base salary and performance-based incentives.

Others:

Job Type: Full-time.

Work Schedule: Monday-Friday, 9am-5pm.

  • Client Service Representative

    1 day ago

    Noida, Uttar Pradesh, India beBeeCustomer Full time ₹ 9,00,000 - ₹ 12,00,000

    Job Role: Client Service RepresentativeKey Responsibilities:Cooperate with internal departments to ensure exceptional customer experiences.Collect and share customer feedback to drive service improvements.Essential Skills:Strong public relations and communication skills.Ability to maintain a positive attitude and presentable demeanor.Reporting and Crisis...

  • Customer Service Representative

    3 weeks ago

    Noida, Uttar Pradesh, India Latinum HR Solutions Full time

    Job DescriptionJob Title: Customer Service Representatives / Telesales AssociatesLocation: Noida, Sector 125Industry: Real Estate (Leading Dubai-based Developer)Compensation: Up to 8 LPA (based on experience)Shifts: Rotational (including night shifts)About the RoleWe are hiring energetic and customer-focused Customer Service Representatives and Telesales...

  • International Sales Representative

    3 weeks ago

    Noida, Uttar Pradesh, India Apexwebsoft Full time

    Job DescriptionCompany DescriptionApexwebsoft offers comprehensive online business solutions, ranging from website development and design to PPC and SEO content. The company specializes in various digital services including digital marketing, mobile app development, and website management to drive business growth and enhance online presence. With...

  • Customer Service Representative

    2 weeks ago

    Noida, Uttar Pradesh, India Latinum HR Solutions Full time

    Job Title: Customer Service Representatives / Telesales AssociatesLocation: Noida, Sector 125 Industry: Real Estate (Leading Dubai-based Developer) Compensation: Up to ₹8 LPA (based on experience) Shifts: Rotational (including night shifts)About the RoleWe are hiring energetic and customer-focused Customer Service Representatives and Telesales Associates...

  • Customer Service Representative

    2 days ago

    Noida, Uttar Pradesh, India beBeeLogistics Full time ₹ 4,50,000 - ₹ 7,50,000

    Job Title: Customer Service RepresentativeThis entry-level position is ideal for a recent graduate eager to initiate a career in the logistics industry. You will serve as the primary contact for our clients, responsible for generating leads, promoting our services, and converting inquiries into business opportunities via phone calls.Key...

  • Customer Service Representative

    4 days ago

    Noida, Uttar Pradesh, India beBeeCommunication Full time ₹ 7,50,000 - ₹ 12,00,000

    Job SummaryA skilled and experienced Customer Service Representative is required to handle international voice process efficiently.

  • Customer Service Representative

    1 day ago

    Noida, Uttar Pradesh, India beBeeCustomerService Full time US$ 42,000 - US$ 52,000

    Customer Service RepresentativeKey Responsibilities:Act as the primary point of contact for clients and provide prompt, courteous service to meet/exceed customer expectations.Educate clients and internal stakeholders on new services, systems, or procedures for efficient self-service.Process complex transactions or resolve account issues in a timely...

  • Senior Customer Service Representative

    6 days ago

    Noida, Uttar Pradesh, India The HIRD Full time

    We are hiring for leading MNC for Noida :Requirement For Senior Customer Representative :Experience: 2-5 yearsShift: Afternoon ShiftsJoining: Immediate or within 15 daysLocation: Sector 127 , NoidaRole: Pure voice processSalary: Up to 5 LPAEducation: Graduation (must be passed)Schedule: 5 working days, 2 weekly offsTransport: ONE ways providedRoles...

  • Customer Service Representative

    1 day ago

    Noida, Uttar Pradesh, India beBeeCustomerService Full time ₹ 8,00,000 - ₹ 15,00,000

    Customer Service RepresentativeWe are seeking a highly skilled and dedicated customer service representative to join our team. The ideal candidate will possess excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced environment.About the Role:Respond to customer enquiries in a timely and professional...

  • Customer Service Representative

    1 day ago

    Noida, Uttar Pradesh, India beBeeCustomerService Full time ₹ 36,00,000 - ₹ 54,00,000

    Job OpportunityWe are seeking a highly skilled Customer Service Representative to join our team. This is a full-time night shift work-from-office role based in Noida.Key Responsibilities:Handle outbound and inbound calls for international clientsResolve customer queries efficiently and professionallyMaintain accurate call records and customer...