
Senior Operations Executive
2 weeks ago
We are seeking a highly driven and ambitious professional to lead multi-layered teams with a focus on execution, data-driven decision making and exceptional ownership.
Primary Responsibilities:
Project Execution
- Take complete ownership of project execution, including financial management.
- Optimize existing projects by working closely with the product team.
- Handle general operations, including daily execution, volume growth, progress tracking, issue highlighting and daily reporting.
- Analyze training needs and provide comprehensive training programs.
- Collect feedback regularly and resolve any issues promptly.
- Monitor team performance to achieve Key Results Areas (KRAs).
- Mentor and motivate student workforce members, demonstrating strong people engagement skills.
- Pilot new projects and suggest process improvements across all levels.
- Set goals, KPIs and targets for team members.
Desired Skills and Qualifications:
- 2 years of relevant experience in managing operations teams.
- Proven ability to drive tightly controlled operational metrics.
- Strong process orientation and business acumen.
- Excellent people management, team building and program management skills.
- Strong inclination towards high-quality and impactful work in dynamic environments.
- Higher than normal sense of ownership with a clear bias for action.
- Relevant educational qualification.
- Exceptional verbal and written communication skills (English and Hindi).
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