Senior ServiceNow Development Specialist

4 days ago

Coimbatore, Tamil Nadu, India beBeeDeveloper Full time ₹ 18,00,000 - ₹ 25,00,000
System Developer Role

The opportunity to deliver results against complex business and technology initiatives has arisen.

This full-time position is based out of Coimbatore. If you are passionate about solving complex challenges and driving innovation, we encourage you to explore this opportunity further.

Our organization is committed to creating an inclusive environment for all employees. We celebrate diversity and are an equal opportunity employer.

As a key member of the IT Operations team, you will be accountable for designing and evolving the ServiceNow platform to meet growing business requirements. You will report to the Manager of IT Service Management and have opportunities to grow as you oversee platform governance and help mentor Level 2 support while retaining hands-on access for development and advanced troubleshooting.

What sets this role apart is its combined technical leadership with operational impact. You will drive digital transformation, shape the ServiceNow strategy, and enhance user experience while working with a skilled team in a flexible, growth-focused environment.

Key Responsibilities:

  • Design and develop smart, scalable solutions using workflows, business rules, UI policies, integrations, and scripting.
  • Maintain and enhance existing ServiceNow modules (e.g., ITSM, ITOM, HRSD, CSM).
  • Collaborate with stakeholders to gather requirements for real-world solutions with work estimates and effectively implement enhancements.
  • Act as the primary escalation point for complex challenges.
  • Guide others on lower-complexity challenges and best practices.
  • Define and enforce standards, architectural, and process guidelines.
  • Turn data into action by leveraging performance analytics to uncover trends, identify opportunities, and support data-driven decisions.
  • Enable seamless integrations between ServiceNow and other business systems using tools like REST, SOAP, XML, AJAX, and more.

Requirements:

  • Certified System Administrator (CSA) certification is required.
  • Associate degree or equivalent work experience is required.
  • 2+ years of relevant experience is required.
  • Hands-on Experience working with Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, UI Pages, Script Includes, Access Control Lists, APIs, and Service Portal is required.
  • Certified in ITIL V3 or above is highly desired.
  • Experience with managing CMDB is highly desired.
  • Experience with web pages and widgets using Bootstrap and AngularJS is highly desired.
  • Experience with third-party integrations and interfaces between is desired.

Knowledge, Skills, and Abilities:

  • Ability to architect data structures to create applications.
  • Ability to develop and modify workflows, forms, lists, business rules, UI components, web services, tables, menus, Client Scripts, UI Scripts, ACLs, UI Pages, and scripted REST APIs.
  • Ability to perform Java scripting, debugging, and deployment using update sets.
  • Reporting and Dashboard creation skills.
  • Ability to articulate complex technical concepts in a clear and concise manner and build strong relationships with business units, IT teams, and executives.

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