Senior Platform Administrator

4 days ago


India beBeeGRC Full time ₹ 12,00,000 - ₹ 18,00,000
Job Overview

The Sr. Operations Executive – GRC plays a pivotal role in ensuring the stability and compliance of the ServiceNow platform.

Key Responsibilities:

  • Administrating and configuring ServiceNow platform including GRC modules.
  • Performing DevOps activities, including code deployments across environments.
  • Developing and implementing fixes for production defects.
  • Monitoring and managing ServiceNow integrations with external systems.
  • Resolving ServiceNow incidents and providing root cause analysis.
  • Maintaining user roles, permissions, and platform stability.
  • Supporting audits and compliance reporting.
  • Ensuring smooth platform upgrades and patches.
  • Automating operational tasks to improve efficiency.
  • Maintaining detailed operational documentation and runbooks.

Required Skills and Qualifications:

  • 5+ years of ServiceNow administration experience.
  • 2+ years of hands-on experience with ServiceNow GRC modules.
  • Certifications: ServiceNow CSA, GRC: Integrated Risk Management (IRM) Fundamentals, GRC: Integrated Risk Management (IRM) Implementation.
  • Experience in ServiceNow support & maintenance, including incident resolution.
  • Proven experience with code deployments, integration monitoring, and defect fixes.
  • Strong knowledge of Governance, Risk, and Compliance (GRC) processes.
  • Familiarity with ITIL processes and change management.
  • Knowledge of ServiceNow scripting (JavaScript, GlideAPI) is a plus.


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