Strategic Operations Director

1 day ago


Mumbai, Maharashtra, India Naagin Full time

We are seeking an experienced leader to join our team at Naagin as a Strategic Operations Director. This role will oversee and enhance our business operations, driving operational excellence and strategic growth.

Salary Range: ₹5,280,000 - ₹7,920,000 per annum

This is an excellent opportunity for someone with strong leadership skills and a proven track record in managing resources, driving efficiency, and achieving business objectives. The ideal candidate will have approximately 8 years of experience in operations management or a similar role.

Key Responsibilities:

  • Develop and implement strategic operational policies and procedures that align with the company's vision.
  • Manage resources effectively to meet operational targets, budgetary goals, and strategic objectives.
  • Oversee daily operations to ensure efficiency, quality standards, and compliance with regulatory requirements.
  • Analyse current processes and identify areas for improvement, implementing cost-saving initiatives without compromising quality.
  • Lead and motivate a team to achieve operational excellence, setting high standards and expectations.
  • Collaborate with other departments to streamline processes, enhance business performance, and drive continuous improvement.
  • Monitor and report on key performance indicators (KPIs), operational metrics, and strategic progress.
  • Implement strategies to reduce costs, boost productivity, and enhance customer satisfaction.
  • Ensure compliance with regulatory requirements, company policies, and industry best practices.
  • Identify training needs and provide coaching and development opportunities for the team, fostering a culture of learning and growth.
  • Resolve operational challenges, address customer concerns promptly, and maintain a positive working relationship with stakeholders.

Qualifications:

  • Bachelor's degree in Business Administration, Operations Management, or a related field. A Master's degree is a plus.
  • Around 8 years of proven experience in operations management, with a strong track record of achievements.
  • Strong leadership and decision-making capabilities, with excellent multitasking and task prioritisation skills.
  • Proficiency in data analysis and reporting tools, with expertise in process improvement and change management.


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