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Senior Operations Director

1 week ago

Mumbai, Maharashtra, India HR Yaar Full time

**Job Description**

Company Overview

At HR Yaar, we are seeking a highly skilled and experienced Senior Operations Director to lead our insurance operations team. As a key member of our leadership team, you will be responsible for overseeing daily operations, including underwriting, policy issuance, customer service, and claims management.

Key Responsibilities:

  • Develop and implement operational strategies to enhance efficiency, scalability, and customer experience.
  • Establish and monitor key performance indicators (KPIs) to ensure operational excellence.
  • Collaborate with product development, actuarial, and marketing teams to design and implement innovative insurance products.

Requirements:

  • 20+ years of experience in insurance operations, underwriting, or product management, with a minimum of 5 years in a leadership role.
  • Proven experience in developing and launching new insurance products.
  • Deep understanding of underwriting principles and regulatory frameworks.