IT Asset and Configuration Management Lead
2 weeks ago
Job Summary: We are seeking a highly skilled IT Asset and Configuration Management Lead to join our team at TQuanta Technologies Pvt. Ltd. in Bangalore. The successful candidate will be responsible for designing, implementing, and managing our ServiceNow CMDB to ensure accurate and up-to-date information about our IT assets and services.
Key Responsibilities:
- Configure and manage the ServiceNow CMDB to support our IT service management processes.
- Evaluate and recommend improvements to the existing ServiceNow CMDB design and implementation.
- Develop and implement best practice asset and configuration standards, policies, and procedures for planning, recording, monitoring, and maintenance of software and hardware assets.
- Identify critical success factors and develop/reports on process performance metrics and monitoring.
Requirements:
- 5-8 years of experience in IT service management with a focus on ServiceNow CMDB configuration.
- Familiarity with the Common Service Data Model (CSDM) within ServiceNow.
- Strong understanding of ITIL v3 and v4 frameworks.
- Excellent communication and problem-solving skills.
Annual Salary: ₹1,200,000 - ₹1,500,000
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