IT Asset Management Implementation Expert

3 days ago


Bengaluru, Karnataka, India Tech Mahindra Full time

At Tech Mahindra, we are seeking a highly skilled and experienced Senior ServiceNow SAM Pro Implementation Specialist to play a crucial role in the successful implementation of ServiceNow SAM Pro from scratch.

This is an exciting opportunity to join our team and lead the end-to-end implementation of ServiceNow SAM Pro, including initial setup and configuration, customization, and integration with SaaS applications.

The ideal candidate will have extensive experience in software asset management, publisher-specific packs, plugin installation, SaaS integrations, entitlement uploads, and reconciliation of deployment details.

Key Responsibilities:

• Lead the implementation of ServiceNow SAM Pro, ensuring a smooth transition from existing systems

• Customize and configure ServiceNow SAM Pro to meet specific organizational needs, providing optimal software asset management

• Collaborate with stakeholders to gather requirements and translate them into technical solutions

• Develop and implement publisher-specific packs and plugins as needed for software management

• Manage and oversee the entitlement upload process for in-scope software publishers

• Perform regular reconciliation of deployment details received from integration sources

• Troubleshoot and resolve any issues related to ServiceNow SAM Pro implementation and integrations

• Create and maintain documentation, including technical specifications and user guides

• Provide training and support to end-users and ensure effective adoption of ServiceNow SAM Pro

Salary: ₹60 Lakhs - ₹80 Lakhs per annum (dependent on experience)

Tech Mahindra offers a competitive salary package, comprehensive benefits, and opportunities for growth and professional development.



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