IT Asset Management Implementation Expert
3 days ago
At Tech Mahindra, we are seeking a highly skilled and experienced Senior ServiceNow SAM Pro Implementation Specialist to play a crucial role in the successful implementation of ServiceNow SAM Pro from scratch.
This is an exciting opportunity to join our team and lead the end-to-end implementation of ServiceNow SAM Pro, including initial setup and configuration, customization, and integration with SaaS applications.
The ideal candidate will have extensive experience in software asset management, publisher-specific packs, plugin installation, SaaS integrations, entitlement uploads, and reconciliation of deployment details.
Key Responsibilities:
• Lead the implementation of ServiceNow SAM Pro, ensuring a smooth transition from existing systems
• Customize and configure ServiceNow SAM Pro to meet specific organizational needs, providing optimal software asset management
• Collaborate with stakeholders to gather requirements and translate them into technical solutions
• Develop and implement publisher-specific packs and plugins as needed for software management
• Manage and oversee the entitlement upload process for in-scope software publishers
• Perform regular reconciliation of deployment details received from integration sources
• Troubleshoot and resolve any issues related to ServiceNow SAM Pro implementation and integrations
• Create and maintain documentation, including technical specifications and user guides
• Provide training and support to end-users and ensure effective adoption of ServiceNow SAM Pro
Salary: ₹60 Lakhs - ₹80 Lakhs per annum (dependent on experience)
Tech Mahindra offers a competitive salary package, comprehensive benefits, and opportunities for growth and professional development.
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