
Digital Transformation IT Leader
1 day ago
At the forefront of digital transformation, we are seeking a visionary IT leader to spearhead our ServiceNow CMDB initiatives.
">Key Responsibilities:
">- Design and develop a robust CMDB framework within the ServiceNow platform.
- Collaborate with cross-functional teams to gather requirements and ensure CMDB solutions align with business objectives.
- Implement data standards, policies, and procedures to maintain data integrity and accuracy.
- Develop and maintain comprehensive CMDB documentation, including data models, workflows, and processes.
- Provide technical leadership and mentorship to the CMDB development team.
- Perform regular audits and data quality checks to identify and resolve discrepancies.
- Integrate the CMDB with other IT service management (ITSM) processes and tools.
- Stay up-to-date with ServiceNow best practices and industry trends.
- Conduct training sessions for end-users and stakeholders on CMDB functionalities and best practices.
Technical Requirements:
">- Proven experience in CMDB development and administration within the ServiceNow platform.
- Leadership experience in managing CMDB projects and teams.
- In-depth knowledge of ITIL processes and best practices.
- Experience with integrating CMDB with other ITSM processes and tools.
What We Offer:
">- A dynamic and supportive work environment that fosters growth and innovation.
- Opportunities for professional development and career advancement.
- A competitive compensation package and benefits program.
Company Overview:
">Our company is a leading provider of digital solutions and technology consulting services. With a strong presence in over 40 countries and a global client base, we offer a unique opportunity to make a meaningful impact in the industry.
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