
Import Ocean Freight Operations Manager
1 day ago
**Import Operations Manager Role Overview**
Our Import Operations Manager is responsible for overseeing the import ocean freight operations, ensuring timely cargo clearance and delivery while maintaining high standards of customer service.
**Key Responsibilities:**
- Lead and manage the import ocean freight team to achieve operational efficiency and cost-effectiveness.
- Develop pricing strategies, negotiate rates with carriers, and build strong relationships with shipping lines and overseas agents.
- Oversee pre-alerts, booking coordination, documentation, customs compliance, and end-to-end import shipment handling.
- Coordinate with internal departments to ensure smooth cargo clearance and delivery.
- Ensure compliance with all local and international import regulations, customs laws, and trade compliance requirements.
- Develop and implement standard operating procedures to enhance import process efficiency and accuracy.
- Manage and mentor the import operations team, allocating resources, setting key performance indicators, monitoring performance, and providing ongoing training.
- Monitor departmental profitability and ensure cost control.
- Collaborate with sales and business development teams to identify new opportunities and grow the import customer base.
**Required Skills & Qualifications:**
- Strong knowledge of international import practices, customs clearance procedures, documentation, and INCOTERMS.
- Excellent leadership, people management, negotiation, analytical, and communication skills.
**Benefits:
We offer a competitive compensation package and a dynamic work environment that fosters growth and professional development. Our team is committed to delivering exceptional customer service and driving business results through innovation and collaboration.
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