Head of Fraud Prevention and Risk Management
17 hours ago
Job Description:
We are seeking a seasoned professional to lead our Fraud Monitoring and Prevention Department at Muthoot Fincorp Ltd. As the Head of Fraud Prevention and Risk Management, you will be responsible for developing and implementing comprehensive fraud prevention strategies to protect our assets, reputation, and stakeholders.
Key Responsibilities:
- Develop and implement a fraud risk management strategy tailored to our diverse business lines and geographic footprint.
- Lead the identification, assessment, and mitigation of fraud risks in all operational areas, including branch operations, digital platforms, and partnerships.
- Align fraud prevention strategies with our strategic objectives and regulatory requirements.
- Oversee the deployment and continuous enhancement of fraud detection tools and systems, including AI-driven analytics for transaction monitoring and pattern recognition.
- Monitor real-time fraud alerts and suspicious transactions across our products and channels, ensuring prompt investigation and resolution.
- Establish early warning systems and dashboards to detect high-risk behaviors among customers, employees, and external parties.
- Lead and manage all fraud investigations, ensuring thorough and unbiased analysis of incidents.
- Oversee the collection and preservation of evidence for internal use and legal proceedings.
- Collaborate with law enforcement agencies, regulatory bodies, and legal teams to resolve fraud cases effectively.
- Provide post-incident reports and recommendations to senior management and the Board.
- Develop, update, and enforce anti-fraud policies, procedures, and internal controls to minimize vulnerabilities.
- Ensure adherence to RBI guidelines, anti-money laundering (AML) laws, and other regulatory requirements.
- Establish clear protocols for fraud reporting, both internally and externally, ensuring timely and accurate communication.
- Drive the adoption of cutting-edge technology to enhance fraud prevention capabilities, including machine learning, automation, and predictive analytics.
- Work with the IT and Digital Transformation teams to integrate fraud monitoring tools into our core systems, such as branch software, MFLOne, and QR code lending platforms.
- Stay updated on emerging fraud technologies and threats, implementing necessary upgrades to combat evolving risks.
- Build and lead a high-performing Fraud Monitoring and Prevention team, defining roles and responsibilities clearly.
- Conduct fraud awareness training programs for employees across all levels to instill a proactive fraud prevention culture.
- Provide technical guidance and mentorship to team members to enhance their investigative and analytical skills.
- Partner with Risk, Compliance, Internal Audit, Operations, IT, and Business Heads to ensure fraud prevention is integrated across all business processes.
- Collaborate with the HR team to implement background checks and onboarding procedures that minimize insider fraud risks.
- Work closely with the Chief Compliance Officer (CCO) to ensure regulatory compliance in all fraud-related activities.
- Develop and present detailed fraud reports to senior management and the Risk Management Committee, highlighting trends, key incidents, and preventive measures.
- Maintain a central database of fraud incidents, investigations, and resolutions for audit and reference purposes.
- Provide actionable insights and metrics to track the effectiveness of fraud prevention strategies.
- Conduct root cause analysis of fraud incidents to identify systemic weaknesses or process gaps.
- Recommend and implement process improvements and technological enhancements to reduce fraud vulnerabilities.
- Benchmark fraud prevention practices against industry standards to ensure we remain at the forefront of fraud risk management.
- Establish processes to protect customer interests, including secure digital transactions and fraud education initiatives.
- Address customer complaints and concerns related to fraud, ensuring timely resolution and customer satisfaction.
- Strengthen relationships with external stakeholders, including regulators, law enforcement, and auditors, to enhance fraud prevention capabilities.
Required Skills and Qualifications:
- 10-15 years of experience in fraud prevention, risk management, or forensic investigation, with a strong preference for NBFCs, banks, or financial services.
- Proven track record of managing fraud risks in both traditional branch operations and digital environments.
- Expertise in fraud detection technologies, investigation methodologies, and regulatory compliance.
- Bachelor's/Master's degree in Finance, Risk Management, Forensic Accounting, or related fields.
- Professional certifications such as CFE (Certified Fraud Examiner), CISA (Certified Information Systems Auditor), or CRMA (Certified Risk Management Assurance) are highly desirable.
Salary:
We offer a competitive salary range of $120,000 - $180,000 per annum, depending on qualifications and experience.
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