Energy Efficiency Expert

6 days ago

Tirupati, Andhra Pradesh, India beBeeCustomer Full time ₹ 2,40,000 - ₹ 4,20,000
Customer Service Specialist

We are seeking a skilled and ambitious professional to join our team as a Customer Service Specialist. In this role, you will be responsible for engaging with customers, understanding their needs, and providing tailored solutions.

Key Responsibilities:

  • Establish and maintain relationships with existing clients through regular communication and follow-up interactions.
  • Provide exceptional customer service by addressing inquiries and resolving any concerns in a prompt and professional manner.
  • Collaborate with the sales and marketing teams to identify new business opportunities and develop effective strategies to capitalize on them.
  • Stay up-to-date on industry trends and market developments to ensure that customers receive the most accurate and informative advice possible.

Requirements:

  • Proven experience in customer-facing roles, preferably in sales or consultation.
  • Strong communication, negotiation, and interpersonal skills, with the ability to build trust and rapport with clients.
  • A customer-focused approach with a strong emphasis on delivering results-driven outcomes.
  • The ability to work independently and as part of a team, with excellent time management and organizational skills.

What We Offer:

  • A competitive base salary and attractive commission structure.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • The chance to make a real impact by contributing to a sustainable future.
  • A supportive and collaborative team environment that fosters growth and innovation.

Additional Requirements:

  • Ability to reach out to residential and commercial clients to discuss energy-efficient solutions.
  • Knowledge of products available through the Victorian Energy Upgrade Program.
  • Capacity to coordinate and schedule appointments for site assessors and installation teams.
  • Maintenance of accurate records of customer interactions and site assessments.

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