
Customer Relationship Engagement Director
1 day ago
This role requires a professional with exceptional customer engagement skills, looking to leverage their expertise in CRM strategy and implementation. The ideal candidate will have experience managing teams and overseeing the configuration of CRM systems.
- Develop and execute CRM strategies aligned with business objectives
- Manage a team of CRM specialists, ensuring their professional development and fostering a collaborative environment
- Oversee the configuration, customization, and integration of the CRM system
Additional responsibilities include:
- Analyzing customer data, identifying trends, and generating reports
- Collaborating with marketing, sales, and customer support teams to align CRM strategies
- Providing training and support to CRM users
Key qualifications for this role include:
- Proficiency in CRM platforms, data management, and reporting
- Strong leadership, communication, and interpersonal skills
- Ability to analyze data, identify trends, and solve complex CRM-related problems
Interested candidates can submit their resumes via email.
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