
Chief Operating Officer
22 hours ago
This role requires a seasoned professional with extensive experience in managing day-to-day operations for Openlink Endur/Findur implementations. The successful candidate will lead and manage the India-based operations team, responsible for Support, DevOps, and System Monitoring.
- The ideal candidate will oversee incident management, system health checks, and performance tuning to ensure uninterrupted client operations.
- They will collaborate with global teams and clients to align operational strategies with business goals and SLAs.
- This role involves driving continuous improvement initiatives by analyzing recurring issues, optimizing workflows, and implementing automation where feasible.
- The Senior Operations Lead will ensure robust documentation practices, including SOPs, runbooks, and knowledge base articles.
- Support pre-sales and RFP processes by contributing to solution design, effort estimation, and client presentations.
- Mentor and develop team members through structured training, performance reviews, and career development plans.
- Manage resource planning, hiring, and talent pipeline development to support current and future project needs.
- Minimum 15 years of experience in IT consulting, support, or operations roles, with at least 3 years in a leadership or Lead Operations capacity.
- Hands-on experience with Openlink Endur/Findur (v14 or higher preferred)
- Strong understanding of the energy and commodity trading domain, with exposure to at least one of the following: Oil, Gas, Power, Emissions, or Coal.
- Proven experience in leading Support or DevOps teams, preferably in a client-facing consulting environment.
- Familiarity with Openlink technical components such as Open JVS, Open Components, TPM, and Report Builder is a plus.
- Excellent communication, stakeholder management, and documentation skills.
- Ability to work independently and collaboratively in a global delivery model.
We are a leading consulting firm delivering expert services across the trade lifecycle for clients in various industries.
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Chief Academic Officer
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Chief Compliance Officer
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Chief Digital Officer
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Chief Financial Officer
2 days ago
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Chief Strategic Officer
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Chief Executive Officer Support Specialist
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Chief Security Officer
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Chief Executive Officer
4 days ago
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Chief Executive Officer
1 week ago
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Chief Operations Strategist
1 week ago
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