Expert Customer Interactions

Quality Assurance SpecialistWe are seeking a Quality Assurance Specialist to join our team. As a key member of our customer service team, you will be responsible for ensuring the quality of our interactions with customers.In this role, you will:Evaluate voice interactions between customer service representatives and customers to ensure adherence to quality...

We are seeking enthusiastic and customer-focused individuals to work in a dynamic, fast-paced BPO environment as International Client Support Executives. This role offers an excellent opportunity to handle international customer interactions, resolve queries, and maintain high customer satisfaction.Key Responsibilities:

Customer Support AssociateProviding exceptional support entails communicating and assisting customers, upholding high quality standards for all interactions and issue resolutions.Tickets are resolved by analyzing customer reported information to identify problems and concerns.Eligibility CriteriaA graduate fresherGood communication skills

Research Analyst:The Expert Point is a technology driven Global Expert Network firm that brings actionable insights from the best minds in the industry. We provide the best expertise to our clients by connecting them to relevant subject matter experts on their consulting projectsResponsibilities:- The position requires understanding the value chain,...

Research Analyst: The Expert Point is a technology driven Global Expert Network firm that brings actionable insights from the best minds in the industry. We provide the best expertise to our clients by connecting them to relevant subject matter experts on their consulting projects Responsibilities: The position requires understanding the value chain,...

Job Title: Customer Relationship Management ExpertThe role of a CRM expert is to establish and maintain strong relationships with customers, ensuring their needs are met and exceeded.Key Responsibilities:Deliver exceptional customer service, addressing inquiries and resolving issues in a timely and professional manner.Develop and implement effective...

Job Title: Customer Experience SpecialistJob Description:We are seeking a highly skilled and detail-oriented Customer Experience Specialist to join our team. In this role, you will be responsible for ensuring that customer interactions meet the highest standards of quality and excellence.Key Responsibilities:Assess customer support interactions to ensure...

About the internshipResponsibilities Customer Onboarding Assist the Customer Success managers in the onboarding process for new clients ensuring they are fully integrated and comfortable using our services Prepare onboarding materials and help conduct introductory sessions for new users Create assessments sending invites answering queries on emails ...

About The CompanyTata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of CommunicationsTelecom QA Engineer (Senior / Lead –...

What You ll DoYou will report to the Manager Technical Support You will work from the Pune office The Technical Support Expert serves as a Subject Matter Expert SME for AvaTax ECM and related Connector products providing top-tier technical expertise and analysis to support Avalaras customers You will mentor and advise across the support ecosystem ...