Customer Service/customer Support Internship In Pune At Mentorboxx

2 weeks ago

Pune, Maharashtra, India MentorBoxx Full time

About the internshipResponsibilities Customer Onboarding Assist the Customer Success managers in the onboarding process for new clients ensuring they are fully integrated and comfortable using our services Prepare onboarding materials and help conduct introductory sessions for new users Create assessments sending invites answering queries on emails Data Management Update and maintain customer records in the CRM database to ensure all customer interactions and details are logged accurately Analyze customer usage data to identify patterns and insights that can be used to improve our services Feedback Collection Assist in the development and implementation of feedback mechanisms to gather meaningful insights from customers Compile and report feedback to the Customer Success team to help refine strategies and improve customer experiences Contribute to the creation of educational content and resources that help customers maximize the value of our services Educational Requirements Currently enrolled in or a recent graduate of a bachelor s degree program in Business Administration Communications Marketing or a related field Skill s requiredEnglish Proficiency Spoken Earn certifications in these skillsWho can applyOnly those candidates can apply who 1 are available for full time in-office internship2 can start the internship between 27th Dec 24 and 31st Jan 253 are available for duration of 3 months4 have relevant skills and interestsPerksFlexible work hours Informal dress code Free snacks beveragesNumber of openings2About MentorBoxxOur sole aim at MentorBoxx is to bridge the gap between universities industries We select 30 students every month to regularly interact with the right industry experts work on live industry projects and grasp as much industry knowledge as possible Activity on InternshalaHiring since April 20211377 opportunities posted13 candidates hired

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