
Community Engagement Specialist
2 days ago
We're seeking a creative and strategic thinker to shape our brand presence, drive conversations, and turn us into the go-to hub for city life and creators.
The RoleThis is a hands-on role where you'll have creative freedom, a strong support system, and the chance to create meaningful impact at scale. Your key responsibilities will include developing original content across various platforms, ideating creative campaigns, and designing visually striking assets using design tools like Figma and Canva.
Key Responsibilities:- Develop, plan, and execute original content across multiple platforms.
- Ideate creative campaigns, reels, carousels, newsletters, and community content that showcase our partners, creators, and city experiences.
- Design visually striking assets using graphic design, motion, GIFs, short-form video, and other multimedia formats.
- Build and nurture our local creator, business, and community networks across cities.
- Monitor trends, conversations, and cultural moments; proactively identify opportunities for us to participate and lead.
- Moderate and manage active online communities with a consistent, engaging, and authentic voice.
- Partner with our content team to co-create storytelling formats (articles, reels, local guides, shows, masterclasses).
- Define and execute our social media and community growth strategy aligned with business goals (audience growth, engagement, retention, partner acquisition, revenue).
- Experiment with new formats (live video, AR filters, collaborative content with creators).
- Build partnerships with local businesses, event organizers, and influencers to amplify reach.
- Own the social media calendar and publishing workflows.
- Develop an analytics and reporting framework to measure engagement, growth, sentiment, and campaign ROI.
- Share actionable insights with leadership and product teams to refine our community-driven approach.
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