
Global Business Transformation Expert
12 hours ago
This role oversees the alignment of local teams with global strategies and desired outcomes, ensuring seamless collaboration across departments.
- Supports the development and implementation of process engineering initiatives, focusing on business solutions, reporting, HR service delivery, vendor management, and compliance.
- Collaborates closely with global leaders to drive synergies and foster a culture of continuous improvement within PS GPO in India.
- Ensures local India PS GPO teams are well-integrated with global strategy, leveraging expertise in business transformation, digitalization, and process optimization.
- Leads digital transformation initiatives using RPA, business analytics, Workday, and ServiceNow application management expertise.
- Oversees the delivery of projects by the India team, drawing on a strong track record of managing portfolios and achieving high capacity utilization.
- Establishes key performance metrics and actionable dashboards to enhance transparency and inform data-driven decision-making.
- Fosters effective collaboration between local and global PS GPO teams and manages complex stakeholder relationships.
- Directs process improvement and lean methodology projects to increase productivity and drive continuous improvement.
- Bachelor of Technology or equivalent experience in operations management.
- 15+ years of experience in business excellence, transformation, application management, and digital service delivery.
- Advanced technical proficiency in digitalization, automation (RPA), service management, and data analytics.
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Business Transformation Expert
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Transformation Expert
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Insurance Transformation Expert
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