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Team Lead for Client Engagement

1 month ago

Bengaluru, Karnataka, India VEN Consulting India Pvt. Ltd Full time

**Job Overview**


VEN Consulting India Pvt. Ltd seeks a seasoned Team Lead to spearhead client engagement and drive team performance.



Key Responsibilities:



  • Supervise and motivate team members to ensure optimal project delivery.
  • Assign team members to projects based on skillsets, experience, and availability.
  • Monitor day-to-day project activities and corresponding resourcing.
  • Capacity planning and optimal resource engagement.
  • Maintain employee workload, utilization, and overtime hours.
  • Delegate tasks, set deadlines, and oversee day-to-day operations.
  • Monitor team performance, report on metrics, and motivate team members.
  • Discover training needs, provide coaching, and create plans to address client business needs.
  • Strong client handling skills, key accounts management, and strategic planning.
  • Responsible for client assignments, deliverables, and client escalations.
  • Profit and loss management for the team.

Requirements:



  • 4 to 8 years of experience in a similar role.
  • BTech/BSC/BCA qualification.
  • 4L to 7L per annum CTC.
  • Age 26 to 30 years.
  • Industry expertise in BPO, KPO, e-commerce, service, and sales.