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Team Lead for Client Engagement
1 month ago
**Job Overview**
VEN Consulting India Pvt. Ltd seeks a seasoned Team Lead to spearhead client engagement and drive team performance.
Key Responsibilities:
- Supervise and motivate team members to ensure optimal project delivery.
- Assign team members to projects based on skillsets, experience, and availability.
- Monitor day-to-day project activities and corresponding resourcing.
- Capacity planning and optimal resource engagement.
- Maintain employee workload, utilization, and overtime hours.
- Delegate tasks, set deadlines, and oversee day-to-day operations.
- Monitor team performance, report on metrics, and motivate team members.
- Discover training needs, provide coaching, and create plans to address client business needs.
- Strong client handling skills, key accounts management, and strategic planning.
- Responsible for client assignments, deliverables, and client escalations.
- Profit and loss management for the team.
Requirements:
- 4 to 8 years of experience in a similar role.
- BTech/BSC/BCA qualification.
- 4L to 7L per annum CTC.
- Age 26 to 30 years.
- Industry expertise in BPO, KPO, e-commerce, service, and sales.