IT Support Professional

Job TitleWe are seeking a skilled support professional to handle both voice and non-voice interactions.Key Responsibilities:Respond to customer inquiries, resolve issues, and provide top-notch service in English across various communication channels.Provide clear, accurate, and timely information regarding products and services in English.Manage multiple...

We are seeking a skilled technical professional to provide support and maintain the smooth operation of our ServiceNow environment.Key Responsibilities:Troubleshoot and resolve issues related to the ServiceNow platform.Perform routine maintenance tasks and system upgrades to ensure the platform remains stable and operational.Provide end-user support...

Key Performance Indicators (KPIs) for this role include:Elevating customer satisfaction by resolving queries and concerns efficientlyIncreasing revenue through strategic upselling of premium packages and add-on servicesGathering actionable user insights to inform product development and enhancement initiativesJob Description:We are seeking a highly skilled...

Accounting Support ProfessionalWe are seeking a highly skilled Accounting Support Professional to join our team. The successful candidate will be responsible for various accounting duties and support in audits, requiring a strong background in finance and accounting.The ideal candidate should have a degree in Commerce with CA Inter and a minimum of 5 years...

Key RoleWe are seeking an exceptional support professional to join our international team.Job OverviewAs a key member of our team, you will be responsible for providing top-notch customer service and support to clients.ResponsibilitiesExcellent communication skills in English with the ability to communicate complex information clearly.Strong problem-solving...

Job Title: Technical Support ProfessionalThis role requires a skilled individual to provide high-quality technical support to customers worldwide.Key Responsibilities:Effective interaction with customers to gather information quicklyCommunicate next steps and status to inspire confidenceDemonstrate troubleshooting skills to resolve customer issuesCross-team...

Job Title: Executive AssistantWe are a rapidly expanding jewellery brand seeking an experienced and skilled support professional based in Kozhikode. The ideal candidate will have at least 2 years of experience in customer service, operations or administration roles with excellent communication, organisational and problem-solving skills.Key...

We are seeking an exceptional support professional to join our international support team as a Help Desk Associate.As a key member of the global support team, you will provide multilingual customer support via phone, chat, and email, troubleshoot mobile device and connectivity issues, and ensure efficient and timely issue resolution.Key...

About the Position:We are looking for a highly organized and proactive support professional to manage business commitments. The ideal candidate will be resourceful, detail-oriented, and capable of handling a wide range of administrative tasks.Key Responsibilities:Manage schedules, appointments, and travel arrangements.Handle correspondence, emails, and calls...

Remote Desktop Support EngineerThis role involves providing technical support for desktops, laptops, and peripherals.We are looking for a candidate who can monitor and respond to incidents via ticketing systems within SLA timelines. Remote troubleshooting and escalating unresolved issues are also key responsibilities of this position.Main...