Leading Author Support Specialist

7 days ago

Chennai, Tamil Nadu, India beBeeAuthor Full time ₹ 60,00,000 - ₹ 80,00,000
Job DescriptionAt our company, we are seeking a driven and self-motivated individual to join our growing team as an Author Success Manager.As an Author Success Manager, you will be pivotal in understanding the needs of authors who publish with us and providing effective solutions. This role requires high energy, strong interpersonal skills, a keen awareness of current trends, and a customer-focused approach.Key Responsibilities:
  • Manage relationships with authors, ensuring they feel supported post-publication.
  • Guide authors in their marketing and promotional efforts, ensuring strategies are aligned with their goals.
  • Monitor marketing campaign effectiveness and book sales, providing authors with insightful feedback and actionable steps for improvement.
  • Act as the primary point of contact for any author concerns, addressing them promptly and efficiently.
  • Foster long-term relationships with authors, encouraging continuous engagement with our services.
Required Skills and QualificationsThe ideal candidate should have:
  • 0-1 year of experience in any industry. Customer-facing experience is a bonus.
  • The enthusiasm to interact with a lot of interesting people on a daily basis.
  • Strong Communication skills with a strong command over the English language. A second language is a plus.
  • Bachelor's degree in Business/Marketing/Literature, or a related field.
  • The ability to find solutions quickly and desire to grow with a confident and determined approach.
  • Highly self-motivated and ambitious in achieving goals.
  • Should possess the skill to work both in a team and also perform independently.
  • Should be capable of thriving in competitive markets.
  • Last but not least; must have a competitive streak.
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