Author Success Manager

2 days ago

Chennai, Tamil Nadu, India Notion Press Full time
ABOUT US:

Notion Press is India's largest book publishing platform, with over 100,000 books published and sold in more than 150 countries. Established 13 years ago, we currently publish a new book every 30 minutes. As a global platform, Notion Press champions the power of words and their impact on the world. Our mission is to democratize publishing by enabling writers to publish and sell their books directly to readers worldwide. With a dedicated team of over 120 professionals based in India and plans for expansion into Southeast Asia, Europe, and North America, we are at the forefront of transforming the publishing landscape.

We are seeking a driven, self-motivated candidate to join our growing organization. In this position, you will be pivotal in understanding the needs of authors who publish with us and providing effective solutions. This role requires high energy, strong interpersonal skills, a keen awareness of current trends, and a customer-focused approach.

Supported by a strategy-led, values-based approach and disciplined execution, working here means being inspired, connected, developed, and rewarded.

IN THIS ROLE YOU WILL:

- Manage relationships with authors, ensuring they feel supported post-publication.
- Guide authors in their marketing and promotional efforts, ensuring strategies are aligned with their goals.
- Monitor marketing campaign effectiveness and book sales, providing authors with insightful feedback and actionable steps for improvement.
- Act as the primary point of contact for any author concerns, addressing them promptly and efficiently.
- Foster long-term relationships with authors, encouraging continuous engagement with Notion Press services.

A PERFECT CANDIDATE HAS:

- 0-1 year of experience in any industry. Customer-facing experience is a bonus.
- The enthusiasm to interact with a lot of interesting people on a daily basis.
- Strong Communication skills with strong command over the English language. A second language is a plus.
- Bachelor's degree in Business/Marketing/ Literature, or a related field.
- The ability to find solutions quickly and desire to grow with a confident and determined approach.
- Highly self-motivated and ambitious in achieving goals.
- Should possess the skill to work both in a team and also perform independently.
- Should be capable of thriving in competitive markets.
- Last but not least; must have a competitive streak.

Sound like a fit? We can't wait to hear from you.

BENEFITS:

Our benefits package includes the best of what leading organizations provide, such as:

- A flat and transparent culture and chance to work with the leadership team of a high growth startup
- Best learning and development opportunities, a chance to have a big impact in a hyper growth setup
- The possibility of having a huge societal impact - we help writers fulfill their dreams and our books reach hundreds of thousands of readers in India
- Other Benefits - Employee Stock Options, Paid Time Off for Annual Vacations, Healthcare Insurance, and Telecom Reimbursement

DIVERSITY AND INCLUSION: Notion Press is proud to be an equal opportunity employer; we don't just value diversity, we promote and celebrate it. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. As of January 2021, we have achieved our 'Gender diversity' goals. Women comprise fifty percent of our workforce.

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