Identity Management Professional

3 days ago

Surat, Gujarat, India beBeeIdentity Full time ₹ 1,408 - ₹ 1,680

**Job Title:** IAM Support Engineer

About Position

We are seeking an experienced Identity and Access Management (IAM) professional to provide operational support for IBM ISIM and TDI systems. The ideal candidate will have hands-on experience in troubleshooting, integration, and identity lifecycle operations.

  • The successful candidate will have a strong understanding of IAM principles and be able to provide timely and efficient issue resolution in accordance with service level agreements.
Responsibilities
  • Provide technical support for IBM ISIM and TDI systems, including troubleshooting and resolving issues related to authentication, authorization, and access control.
  • Manage identity lifecycle operations, including user provisioning, de-provisioning, and access management.
  • Conduct regular health checks and monitoring of ISIM and TDI systems to ensure optimal performance and availability.
  • Support integration with various systems and applications, including LDAP and Active Directory.
  • Assist with upgrades, patches, and deployments to ensure systems are up-to-date.
  • Collaborate with development and security teams to identify and implement improvements to the ISIM and TDI systems.
  • Document solutions, issues, and workarounds to build a knowledge base for the team and customers.
  • Support and troubleshoot user authentication issues, Single Sign-On (SSO), and integration with LDAP/Active Directory.
  • Provide expert-level technical guidance and support to customers to resolve complex identity and access management issues.
Requirements
  • Hands-on experience with IBM ISIM and TDI systems.
  • Strong understanding of IAM principles and concepts.
  • Ability to troubleshoot and resolve complex technical issues.
  • Excellent communication and customer service skills.
  • Ability to work collaboratively with cross-functional teams.
  • Knowledge of security protocols and standards.

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