Domestic Voice Process Representative

1 week ago


Chennai, Tamil Nadu, India CapTalent HR Full time

Job Summary:

We are seeking a highly skilled Voice Process Specialist to join our team at CapTalent HR. As a Voice Process Specialist, you will be responsible for handling customer inquiries and resolving issues in a timely and professional manner. The ideal candidate will have excellent communication skills, both written and verbal, and be proficient in Hindi and English languages.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Provide excellent customer service and ensure customer satisfaction.
  • Work in a rotational shift pattern with one day off per week.
  • Meet productivity and quality targets.

Requirements:

  • Graduation or Undergraduation degree.
  • At least 1 year of experience in a BPO or similar environment.
  • Fluency in Hindi and English languages.

Benefits:

  • Competitive salary of 20k CTC.
  • Rotational shifts with one day off per week.
  • Working days: 6 days a week.

Location: Chennai (Ambattur).



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