Domestic Voice Process Representative
1 week ago
Job Summary:
We are seeking a highly skilled Voice Process Specialist to join our team at CapTalent HR. As a Voice Process Specialist, you will be responsible for handling customer inquiries and resolving issues in a timely and professional manner. The ideal candidate will have excellent communication skills, both written and verbal, and be proficient in Hindi and English languages.
Key Responsibilities:
- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Provide excellent customer service and ensure customer satisfaction.
- Work in a rotational shift pattern with one day off per week.
- Meet productivity and quality targets.
Requirements:
- Graduation or Undergraduation degree.
- At least 1 year of experience in a BPO or similar environment.
- Fluency in Hindi and English languages.
Benefits:
- Competitive salary of 20k CTC.
- Rotational shifts with one day off per week.
- Working days: 6 days a week.
Location: Chennai (Ambattur).
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