Junior Voice Process Representative
2 weeks ago
Company Overview
Thanisha Jobs is a leading placement consultant with a strong presence in Chennai, Bangalore, and Hyderabad. Our mission is to connect talented individuals with top companies in the IT and non-IT sectors.
Job Overview
We are seeking a skilled Junior Voice Process Representative to join our team in Chennai. The ideal candidate will have excellent communication skills and proficiency in multiple languages, including Hindi, Marathi, Gujarati, Telugu, Kannada, Malayalam, and Punjabi.
Key Responsibilities
- Handle incoming customer calls professionally and provide accurate information in a timely manner.
- Resolve customer inquiries and complaints by identifying issues and offering solutions.
- Maintain high customer satisfaction through effective communication and positive interactions.
- Document all call information according to standard operating procedures.
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