Operational Project Coordinator

2 days ago


Hubli, Karnataka, India beBeeCustomerExperience Full time ₹ 30,00,000 - ₹ 60,00,000
Operations Intern Job Description

This is a role for an Operations Intern who will play a key part in ensuring a seamless post-booking experience for our users.

  • Connecting with customers after booking to confirm details and guide them through the next steps.
  • Sharing and updating the yatra itinerary and assisting with any changes or clarifications.
  • Helping customers redeem coupons or discounts and resolving related queries.
  • Serving as the single point of contact for customers, ensuring a smooth experience throughout their journey.
  • Collecting post-travel feedback to improve future yatras.
  • Coordinating with internal teams to ensure timely communication and service delivery.
Requirements

We are looking for someone with strong communication skills in Hindi and English, an empathetic user-first approach, basic knowledge of tools like Google Sheets and WhatsApp, and availability to work from our office full-time for 3 months.

Benefits

This opportunity provides first-hand exposure to operations in spiritual travel, experience in customer engagement and service workflows, and contribution to a purpose-driven product impacting lives meaningfully.


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